We at the Lancaster National Bank remain committed to our long standing history of ensuring the privacy of customer information. Preserving trust and confidentiality is essential to our business. We respect your right to confidentiality and take every possible measure to ensure that your personal information remains personal.
In short, we work hard to earn your confidence and preserve your trust. We value your business and hope that you will remain with us for many years to come.
Non-public Personal Information
The Lancaster National Bank collects non-public information about you from the following sources:
- Information we recieve from you on applications or other forms
- Information we recieve from a consumer reporting agency
- Information about your transaction with us and others
Information About You
- We use the information that we collect to better serve you in the areas of fraud prevention, improved services, and compliance with the laws.
- Our employees access information about you when needed to maintain your accounts or provide products or services to you.
- We maintain physical, electronic and procedural safeguards that comply with federal regulations to safeguard your personal non-public information.
Information We Disclose
- We do NOT disclose any non-public personal information about our customers or former customers to anyone except as permitted by law.
- We do NOT use, retain, or disclose any personal medical information about you for marketing purposes or to make credit decisions.
Third Parties
- When we work with third parties they are subject to the same standards as our Board of Directors, managers, and employees.
- We may disclose all of the information described above to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements.
Our Commitment To You
- At your request, before we collect information about you, we will tell you how we intend to use it.
- Our Board of Directors, officers and employees are trained in confidentiality and all have signed confidential statements. We have established procedures to protect your information.
- We will provide you with an annual update to our policy.
- If you decide to close your account we still adhere to our privacy policy.
Credit Reference
If you want The Lancaster National Bank to share your personal information, we will only do so with your written authorization.
We will do our part to maintain confidentiality of your information, we anticipate that you will do your part in not divulging sensitive information to others as well.
If you believe your personal information maintained at this bank is incorrect, please contact us immediately.
We welcome your comments.
Thank you.