Archive for March 2011


Diary Or Notebook

Each of us engaged in daily work issues, dreams bring order to their current business. After all, not everyone has a phenomenal memory and absolute discipline, not to be late for appointments, not forget to congratulate the partners of the holiday, call a colleague, etc. Well, when there is administrative assistant to remind about upcoming cases and will not give to be late for important meetings. And if it does not exist? Write on pieces of paper that often lost – not the way you will rescue a simple but very useful thing – daily! Paper or electronic diary to choose? Recently, a paper diary competition are electronic notebooks. Click Scott Kahan to learn more. Despite the incredible popularity of PDAs (Pocket PCs) and notebooks, the preference is still given a paper diary. First, write down the oral information on paper is more convenient and faster than contribute to ccp, but always carry a notebook hard In addition, minus the electronic diaries that a mini-computer is able to catch different viruses that can destroy data.

Paper dwell on paper notebooks, remembering the adage "What is written with a pen, that will not cut down with an ax." Preferring a paper diaries, you need to decide notebook What size is better to buy? Size selection is not so as it may seem at first glance. Because the size of a notebook should be directly related to the activities of its owner. Thus, a pocket diary fit man, it is often on the road and at meetings.

Company Forums

If a company has its own forum, it is possible to estimate the level of its specialists in the business of emigration to online. Communicating with the consultant company, ask all your questions. Remember that there are no stupid questions, because the process of emigration – a significant step for you and your family. If the questions you get evasive answers, interspersed with assurances that you will not to worry, it is an occasion guard. Do not try to buy the lowest prices on the services of company registration and obtaining residence permits. Find out what is included in the listed price, but that would have to pay extra.

It happens that unscrupulous middlemen do not include the price of their services, many mandatory charges, and inform the client of them are already in the process, when he had nowhere to go. To avoid such surprises, always together with the consultants of the company to which you have applied, we write all the expenses to be faced in the process of emigration. Additional information at Ron O’Hanley supports this article. You must understand that no company can guarantee obtaining client visa because can not have the leverage to such an independent structure, as an embassy. The only thing you can and must ensure that – the fact of registration of a firm and well built package of documents for Embassy. Also do not forget that in many respects a decision on a visa depends on the outcome of the interview, which you should be ready. Therefore, if in a conversation with a consultant you hear the phrase: 'We guarantee you Visa ', can just hang up, no further discussion is useless.

Risk of non-visa is always there and you must notify in advance about it. Before making a final decision, read all the questions with respect to business – the emigration. Be prepared for the information and talk with consultants intermediary company to assess their competence in this matter. Remember that your invested funds must be equitable quality of services provided. Luckless business immigrants. An example from practice call a client who is in a state of shock and did not know where to turn. Visa has not yet received, and his company want to take the annual report. The company, which register a company, disappeared in an unknown direction. And in the process found out interesting moments – a little of what the company did not give the client the entire list of documents that should have been prepared. So also revealed that the founders of the firm that is registered in one European country, was twice the optimal number, which significantly reduces the chances of obtaining a visa. And most importantly – the founders even did not know! That is to say, unscrupulous middlemen simply gathered the people and open to all single firm. Imagine what problems may arise in the future when needed will be some changes in the constituent documents. Need to gather all the founders. And how do you do when not even know who these people? Choose a 'can opener' that would really opens up a window to Europe

Contact Center and CRM System

The economic crisis has changed the balance of power. From the "dictatorship" of the manufacturer our market gradually moves to the normal arrangement of "strength." During the "consumer boom", many domestic companies have started to use crm-system, and Call-centers, but rather as a tribute to fashion, but not with the aim of forming mutually beneficial relationships with customers. Not so long ago we all witnessed the manifestation of a sort of "dictatorship" of the manufacturer One of the most common sectors of the economy, which is manifested most clearly, was the banking sector. High demand for banking products provide a constant stream of complaints from customers. Virtually all of the efforts of employees of banks were designed to service incoming requests. The rapid growth of its customer base contributed to the increased use of new technologies in the banks – crm-systems, call-centers and contact centers. But it is still sales techniques, organization of the offices, the architecture of call centers (call-centers and contact center) – all were sent to the reception.

New economic realities have changed the situation The sharp decline in consumer demand has led to that earlier "popular" passive sales could further ensure the profitability of the banking business. Gradually, banks began to change its sales model and, therefore, expand communication in the opposite direction. Today, everyone understands that the customer should call, write letters, invite the office or go to his office. And all this must be done with maximum efficiency and minimum costs. Unfortunately, not all representatives of the banking sector in time realized the need to change And of those who realized that not everyone is responsible came to the formation of business processes. Call-centers, contact centers and even crm-systems – it's just the tools that can be used in different ways. Consider some key factors that usually do not pay enough attention to First of all, need a database with accurate customer information. The base should allow to carry out qualitative segmentation according to certain criteria and provide current contact information.

It is not rare instances when using the optional information stored in a crm-system, some banks have substantially reduced their costs and make it for the benefit of their clients. Secondly, the outgoing communications should be based on thoughtful business processes Beginning from planning impacts on the customer and ending with the outcome. After the effective work of the same call center or crm-system is only achieved through the synergy of high-quality technology and business process optimization. Third, we need new "marketing shell", which brings together information on products and customers with all channels of interaction at all stages in the process of marketing, sales and service, and effectively use data, such as marketing companies using crm-systems and call-centers / contact centers.